Congressmen held a field hearing at Fort Bragg Monday in an effort to remove barriers involving Tricare.
Soldiers complained about long wait times to see doctors and problems with claims processing and payments. They also say they are frustrated about having to call an 800 number to receive treatment in their own backyard and Tricare not paying their bills.
"The bottom line is the perception at the user level is that the focus of Tricare is to keep cost down and not provide quality, timely health care," says Maj. Scott Fazekas.
The subcommittee hopes to present recommendations to Congress within 120 days.
• Credits
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