5 On Your Side

Nearly every Wake student has a Chromebook. Here's how you can keep the device protected.

Digital devices are key to a student's learning and success. Every Wake County student has a Chromebook, but district officials expect thousands to break over the course of the year.

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By
Keely Arthur
, WRAL 5 On Your Side reporter
RALEIGH, N.C. — Digital devices are key to a student’s learning and success. Every Wake County Public School System student has a Chromebook, but district officials expect thousands to break over the course of the year.

"It is such an important tool," said Kevin Harvey, the head of classroom technology for WCPSS Technology Services.

The coronavirus pandemic fast-tracked how Wake students use technology.

"What would've taken us five or six years, we tried to do in one," said Harvey.

They pulled it off. Nearly every student has a Chromebook at Wake County schools, totaling 160,000 laptops.

But Harvey estimates the school system will replace about 5%, or 8,000, of laptops by the end of the year because as he puts it, "life happens."

"This is all your books in one, in some cases, and so a Chromebook that is not working or is damaged is is really a detriment to a student," said Harvey.

To keep students' devices in tip-top shape, school leaders recommend parents teach their children to use the Chromebook on a flat service, don't leave it out during mealtime and avoid case decorations. Parents are also asked to write their children's name on a sticker to put on the device and write down the identification numbers on the bottom.

"To make sure that if something happens to it, you know which device it was," said Harvey.

Harvey adds that dropping and spilling are two of the biggest culprits for injured Chromebook. If that happens, it's OK. Just turn it off, close it, set it aside and call your student's school.

"We'll make sure that you get a replacement that is working and safe as quickly as possible," said Harvey.

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